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We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.

Refund Policy

(i)               Unless indicated in the Fine Print as Final Sale or otherwise ineligible for returns, you may return a Product within 30 days following delivery. In the event of a “Final Sale” promotion, you are able to apply for a refund only if the Product you received is different from what you ordered or is damaged or defective. For any return, you must request a return authorization from You may make your request by clicking on the “Contact Us” link on this Site. The request should include the product’s order information: the Order Number and a complete description of the product being returned. Upon receipt of your request, we will send you a return merchandise authorization (RMA), which must be included in your return package with the Product. Only items returned with an RMA will be accepted for return. You must return the Product to us as soon as reasonably practicable and within 30 days following delivery of the Product. You have a legal obligation to take reasonable care of the Product while it is in your possession. The Product must be returned unused and unopened. Except in the case of damaged or defective Product, reserves the right not to refund you for any Product returned by you that is incomplete, damaged or in an otherwise unsellable condition. For more information about Returns.


(ii)            If you return a Product to us:

·        For any reason during the 30-day return period, we will try to process the refund due to you as soon as possible and no later than 30 days from the day when the return is received by our returns receipt facility, in which case, we will refund the price of the Product in full minus the shipping fee indicated in the Fine Print. All items returned to should be returned in the same condition as they were when sent, unused and with the original packaging undamaged. If they are not returned in their original condition, the customer will be charged a restocking fee of 20% of the product’s original cost.

·         Because the Product is damaged or defective, we will examine the returned Product and if we agree that the Product is damaged or defective we will issue a refund, in which case we will notify you of your refund via e-mail within a reasonable period of time. We will try to process the refund due to you as soon as possible and no later than 30 days from the day we confirmed to you via e-mail that you were entitled to a refund. We will refund you all amounts paid by you for the defective Product, including shipping. will usually refund any money received from you in the same method originally used by you to pay for your purchase.